Remodelers Resource
Offering dedicated sales & service...
With the creation of Remodelers' Resource, we've instituted a new way of doing business. Here you deal with people you know, and just as important, people who know you and the specialized demands for your business
- Our sales and service personnel are dedicated exclusively to the remodeling/home improvement markets - period.
- Our product specialists are available to assist you in job-site evaluations, measuring and estimating.
- Our remodeler partners enjoy the convenience of call ahead ordering and on-site delivery of products and materials with specialized equipment to put materials where you need them.
As a Remodelers' Resource customer, you're also part of Star's vast network of after-sales service, with preferred access to not only our own specialized product and service personnel, but also our suppliers' and manufacturers' service networks, with toll-free and internet technical support, parts inventory and more.
Making you a product expert...
Your customers expect you to know about the products you install - features, benefits, and how to install them correctly. And as a professional remodeler, you expect to know about new products before your customers do. For these reasons, our remodeler program includes special emphasis on product information and education:
- New product launches: As a remodeler partner, you'll be among the first to receive product announcements, e-mail communications, and new product literature. You'll be able to attend presentations and training sessions conducted by us and our suppliers.
- Product features & options: Working directly with one of our product specialists or factory reps, you'll gain insights into the features and advantages that distinguish your products from the competition.
- Installations: We can help you become a better installer. Learn state-of-the-art techniques and time-saving tips from industry pros.
Serving remodelers and their customers with the right products...
Remodelers' Resource is your source for the products your customers want in their home additions and renovations:
- Cabinets
- Windows
- Exterior Entry Systems
- Interior Doors
- Fireplaces & Stoves
- Sidings
- Mouldings & Trim
- Columns & Staircases
In our new world-class venue called "Star Home Concepts", you have the opportunity to pamper your customers, to showcase their options in real-life environmentsin which they can touch and interact with the products you hope to install. Our specialists can offer recommendations, demonstrate features, and answer questions about products consistent with your objectives. Or you may utilize our showroom and conference facilities for one-on-on private consultation with your clients.
By partnering with Remodelers' Resource, you can align your business with the finest brands and offer your customers the names they recognize and trust.
- Good, better & best product offerings and design flexibility ensure that both you and your clients get what you want.
- Products designed for easy installation help you make certain every job is done right.
- You enjoy the confidence in knowing that products your customers choose are backed by Star and our respected suppliers.
Working to make you more profitable...
From showroom to job site, we're making it our business to help you improve your business. To that end, Remodelers' Resource encompasses a full range of product, technical and service support:
In-house estimating & design: Using advanced computer software, our team of remodeler-focused designers and estimators can help you explore design options and project costs for jobs of virtually any kind and size.
Small business education: We believe that the more professional our remodelers become, the more successful we all will be. So as a part of our Remodelers' Resource program, we're committed to helping our remodelers improve their business practices through regular communications, periodic seminars and business presentations, and access to helpful sources of industry information and trends.
Our Remodelers' Resource Partnership...
It should be apparent by now that Remodelers' Resource represents a substantial commitment from Star Lumber & Supply. In turn, we anticipate the same level of commitment from you to use Star as your primary supplier. This mutual commitment creates the best environment for our relationship to reach it's greatest potential.
To fully benefit from the Remodelers' Resource program, our customers are encouraged to:
- Open a Star Lumber charge account that can provide you with job account billing, quicker access to pending and historical purchases and many other benefits.
- Attend new product information sessions that Star holds periodically to better prepare you to handle client questions.
- Provide Star with your email information so we can communicate info new information to you quickly and provide easy access to the Remodelers' Resouce sales team.
- Protect our industry by utilizing sound business practices and maintain your reputation as a quality remodeling professional.
- Participation in professional associations such as the Wichita Area Builders Association-Remodelers Council, or your local building association.
Give us A Call...
Chris O'Shea
325 S. West Street
Wichita, KS 67213
Phone: 316-946-1580
Email: coshea@starlumber.com