Customer Service

Repair or Replace - who can help me make this decision?

STAR prides itself on having trained estimators, salespeople and product experts ready to help answer your questions about flooring, windows, doors, decks and siding. Give us a call and ask for a flooring specialist or the remodelers resource and we will talk you through it.

What If Star Doesn't Have What I Need In Stock?

The professionals at Star have years of experiance helping our customers find exactly what they need. If we don't have it in stock, we can help you find it. We have great relationships with many vendors that allow us to source thousands of products. Visit with a member of our team to find that special item you've been searching for.

Are Local Estimates and Jobsite Assessments Free?

In a word - Yes.  We will ask a few questions and then set up a convenient time for you.  For flooring and cabinet estimates call 316-946-1630.  For windows, doors and siding estimates call 316-942-2221

Does Star Offer In-House Charge Accounts and E-Billing?

Yes, we offer in house charge accounts.

We understand building professional needs like nobody else. Our Professional Charge Accounts help you organize your business with monthly statements, job accounting, weekly invoice mailers and much more. We have a team of professionals dedicated to making it easy. As part of your account service, you will have the ability to set account restrictions including identifying individuals that are authorized to charge on your account. This information can be updated or changed at any time. Download a Business Credit Application

Please note: You must print and sign the Charge Account Application. Once printed, please bring your form to our corporate office or email to our accounts receivable department. If you will have more than one person authorized to purchase material please download a copy of an Authorized To Charge form and send with your credit application.

How Soon Can I Pick Up In-stock Materials?

With STAR's Load-N-Go service, you can place an order over the phone and have it ready to pick up in one hour at any of our three Wichita locations. Simply call in your order and we will have it ready and waiting to load in your vehicle. It's that easy. To place an order, please call the numbers below.

West Wichita
South Yard
3700 W. Irving
316.946.1616

West Wichita
Maple & West Street
325 S. West Street
316.942.2221

East Wichita
Greenwich & K96
2621 N. Greenwich
316.636.2800