Customer Service Survey

Which Star location(s) did you visit?

Date of Visit:

Time of Visit:

:

Why did you select Star?*

What brought you to Star?

If you were there for a purchase, were you able to purchase the item you wanted?

If no, please explain:

What do you like about Star?

What could Star change to better serve you?

What new products would you like to see at Star?

Did Star employees work well together as a team in serving you?

Any additional comments, positive or negative, about our teamwork?

Name of the sales associate(s) who assisted you:

Please rank the following items:

Service

Warehouse & Delivery

Telephone

Merchandise

Overall Experience

Name

First Last

Email*

Phone*

City State ZIP Code

Would you like to be contacted by a customer service specialist?

If yes, how would you like to be contacted?

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Comments

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	Excellent	Good	Fair	Poor	N/A
Quick & Accurate
Friendly & Attentive

	Excellent	Good	Fair	Poor	N/A
Answered Within 3 Rings
Transferred to Correct Person
All Questions Answered

Your opinion is important to us!